At KYTHERIAL, customer satisfaction is our top priority. We strive to deliver the highest quality products to our customers. If you are not completely satisfied with your purchase, we offer a hassle-free money back guarantee. Please review the details of our policy below.
To initiate a return, please contact our customer service team at support@kytherial.com. Include your order number and reason for return. Our team will guide you through the simple steps for returning your product.
Once we receive your returned item, a refund will be processed within 7-10 business days. Refunds will be credited back to the original payment method. Shipping fees are non-refundable.
If you wish to exchange an item, please follow the return process and place a new order for the desired product.
Should you have any questions about our Money Back Guarantee policy, please do not hesitate to contact our support team at (555) 123-4567 or email us at customer.service@kytherial.com. We are here to help you Monday through Friday, 9 AM to 5 PM.